You have not yet received your order. This can have several reasons: the size of your mailbox, wrong address or a slow treatment of the postal services.

We take care of a quick and correct delivery of your order to the distribution center. Because of factors that we ourselves do not control, it is possible that you have to wait for your delivery for more time than expected. That is why we ask for your patience for up to thirty days. By non-delivery, your delivery will be returned to us. Whenever this happens, we will contact you to arrange a second, if necessary, registered shipment.

In order to reduce to price, we only send bigger orders registered. We appreciate your understanding.